FREQUENTLY ASKED QUESTIONS
1. Can I bring my vehicle to your office to have a picture taken? 19. What if I haven't heard back from a seller?
2. Is the office open on weekends? 20. How do I find a dealer near me?
3. Do I get a discount if I run more than one item? 21. How do I list a car for sale?
4. If I sell my vehicle in the first week do I get a refund or credit? 22. Why doesn't the photo I uploaded display?
5. Do you accept credit cards? 23. How do I modify or remove my Ad?
6. Can you guarantee that I sell my item? 24. Why can't I change the main photo on my Multiple Images page?
7. Do I have to have a picture in my ad? 25. What is the best browser setup for viewing AutoShopperNetwork.com?
8. Can you book out my vehicle? 26. What color depth and resolution should my monitor be set to?
9. Is it my responsibily to smog my vehicle? 27. What fonts should I be using?
10. Is AutoShopperNetwork.com a free service? 28. What if I want to contact AutoShopperNetwork.com?
11. What parts of the state does Auto Shopper serve? 29. What if I want to make suggestions about AutoShopperNetwork.com?
12. How does AutoShopperNetwork.com differ from other Internet car services? 30. Who do I contact if I am interested in exploring business development opportunities with AutoShopperNetwork.com?
13. How often are Ads updated? 31. Who do I contact if I am interested in advertising on the AutoShopperNetwork.com site?

14. For how long do ads run?

32. Who do I contact if I am a dealer interested in listing my dealership's cars on the AutoShopperNetwork.com site?
15. How are the cars for sale listed? 33. What if I have additional questions about AutoShopperNetwork.com?
16. Does AutoShopperNetwork.com play a part in the sales process?
17. Who sets car pricing on AutoShopperNetwork.com?
18. How do I know what a fair price might be?

  1. Q: "Can I bring my vehicle to your office to have a picture taken?"
    A: Yes. No appointment is necessary to bring your vehicle to our office locations.
  2. Q: "Is the office open on weekends?"
    A: No. But we are open Monday-Friday 9am-5pm, not including holidays.
  3. Q: "Do I get a discount if I run more than one item?"
    A: No. But you will get a discount if you do not sell, and need to rerun your item.
  4. Q: "If I sell my vehicle in the first week do I get a refund or credit?"
    A: No. Our costs to produce your ad occur when the ad is first placed, and there is no refunds given after the photo has been taken or the ad has been processed.
  5. Q: "Do you accept credit cards?"
    A: Yes. We accept Visa, Mastercard, American Express, and Discover.
  6. Q: "Can you guarantee that I sell my item?"
    A: No. But we will work very hard to ensure that you receive response.
  7. Q: "Do I have to have a picture in my ad?"
    A: No. We can run your ad without a photo, however the cost remains the same. We advise including a picture of your vehicle to increase your response.
  8. Q: "Can you book out my vehicle?"
    A: No. However, you can use the Kelly Blue Book site (of which there is a link on our site, www.autoshoppernetwork.com, call DMV for a small fee or try your local credit union to assist with your pricing.
  9. Q: "Is it my responsibily to smog my vehicle?"
    A: Yes. It is the sellers responsibility to smog their vehicle before selling it. Note - It is not Auto Shopper's responsibility to see that the vehicle has been smogged.
  10. Q: "Is AutoShopperNetwork.com a free service?"
    A: Yes! autoshoppernetwork.com provides free information on all aspects of the car shopping process and you need not be a member to access the site. The site is free for car buyers. Sellers, however, pay to advertise their vehicles on the website.
  11. Q: What parts of the state does Auto Shopper serve?
    A: Auto Shopper Magazine is distributed throughout California's Central Coast. Our weekly distribution is 55,000 copies of which are distributed in over 1,000 locations to serve you better, including: Santa Cruz, Salinas, Monterey, Gilroy, Aptos, Hollister, Watsonville, Capitola, Gonzales, Prunedale, Morgan Hill, Seaside, Castroville, King City, Carmel Valley, Soledad, Marina, Greenfield, Pacific Grove, Felton, Scotts Valley, Carmel, and Much More!
  12. Q: How does AutoShopperNetwork.com differ from other Internet car services?
    A: For buyers, AutoShopperNetwork.com offers the Central Coast's largest online inventory of new and used cars. It also allows you to easily access all of the information you need to make the right decisions about your next car. Buyers can easily search our site to find what they are looking for. For sellers, AutoShopperNetwork.com offers the opportunity to place a vehicle for sale before the Central Coast's largest online audience of prospective buyers. This means that cars sell faster and for much less than the cost of old-fashioned advertising methods.
  13. Q: How often are Ads updated?
    A: AutoShopperNetwork.com updates its inventory every week.
  14. Q: For how long do ads run?
    A: Standard Ads run for 2-3 weeks, depending on the individual seller. I'm searching for a car.
  15. Q: How are the cars for sale listed?
    A: AutoShopperNetwork.com sorts cars by type, such as, imports, domestics, trucks/4X4/SUV's, boats, motorcycles, classics, vans, rv's, and a swap meet section (miscellanious).
  16. Q: Does AutoShopperNetwork.com play a part in the sales process?
    A: No. AutoShopperNetwork.com connects prospective buyers and sellers, but does not play a part in the sales process. All discussions, negotiations and agreements are strictly between the individual buyer and seller.
  17. Q: Who sets car pricing on AutoShopperNetwork.com?
    The seller sets the asking price. It is generally accepted, however, that prices are negotiable.
  18. Q: How do I know what a fair price might be?
    A: It is generally a good idea to research KBB (Kelley Blue Book) to see what the acceptable price range is for the vehicle.
  19. Q: What if I haven't heard back from a seller?
    A: AutoShopperNetwork.com brings buyers and sellers together, but it cannot guarantee either party's response.
  20. Q: How do I find a dealer near me?
    A: AutoShopperNetwork.com has multiple listings of car dealers. Just go to our Dealer Pages to find the one nearest you.
  21. Q: How do I list a car for sale?
    A: It's simple. Just go to Place an Ad and follow the easy instructions providing information about the car in just a few simple steps. The Ad will be automatically added to AutoShopperNetwork.com's inventory, and will be uploaded to our site the following week*
    (*To appear in Friday's edition, website/magazine, your ad needs to be received no later than 5pm on Tuesday.)
  22. Q: Why doesn't the photo I uploaded display?
    A: The Ad will be automatically added to AutoShopperNetwork.com's inventory, and will be uploaded to our site the following week*
    (*To appear in Friday's edition, website/magazine, your ad needs to be received no later than 5pm on Tuesday.) AutoShopperNetwork.com reserves the right to reject any inappropriate photos uploaded.
  23. Q: How do I modify or remove my Ad?
    A: Once an ad is placed through our website, you will be unable to make any changes yourself. But you can call 1-800-655-3084, and we can make the changes for you, with usually a nominal, or no fee at all.
  24. Q: Why can't I change the main photo on my Multiple Images page?
    A: This photo cannot be modified once an Ad has been submitted. You may, however, call our office at 1-800-655-3084 and inform our staff that you would like to submit a new photo. (No charge for this).
  25. Q: What is the best browser setup for viewing AutoShopperNetwork.com?
    A: AutoShopperNetwork.com supports all popular browsers. To get the fullest experience, we recommend you use Mozilla Firefox or Internet Explorer.
  26. Q: What color depth and resolution should my monitor be set to?
    A: AutoShopperNetwork.com was designed to work with the 216 web safe palette. This means that it will look good on monitors that are set from 8-bit color (256 colors) to 24-bit color (16 million colors). AutoShopperNetwork.com works well on all monitors that support a resolution of 800x600 and up.
  27. Q: What fonts should I be using?
    A: AutoShopperNetwork.com looks best when you have Arial installed on your system. You can download these fonts, free, here - http://www.microsoft.com/truetype/fontpack/win.htm - or for Macintosh here - http://www.microsoft.com/truetype/fontpack/mac.htm.
  28. Q: What if I want to contact AutoShopperNetwork.com?
    A: We welcome your comments, suggestions and requests. You can e-mail feedback (or suggestions about improving the site) to admin@autoshoppernetwork.com. You can always call us weekdays Mon.-Fri. 9am-5pm at 800-655-3084.
  29. Q: What if I want to make suggestions about AutoShopperNetwork.com?
    A: You can e-mail feedback to admin@autoshoppernetwork.com.
  30. Q: Who do I contact if I am interested in exploring business development opportunities with AutoShopperNetwork.com?
    A: You can send an e-mail directly to management@autoshoppernetwork.com
  31. Q: Who do I contact if I am interested in advertising on the AutoShopperNetwork.com site?
    A: You can send an e-mail directly to the Advertising Department at management@autoshoppernetwork.com
  32. Q: Who do I contact if I am a dealer interested in listing my dealership's cars on the AutoShopperNetwork.com site?
    A: Start with emailing us at admin@autoshoppernetwork.com.
  33. Q: What if I have additional questions about AutoShopperNetwork.com?
    A: You can contact AutoShopperNetwork.com by email to admin@autoshoppernetwork.com, or call us at 1-800-655-3084.